Overview The Avaya 4620SW is an IP phone designed for businesses that require unified communication and flexibility. This phone can be used with multiple communication platforms, including Avaya Communication Manager, Avaya IP Office, and SIP. It has a sleek design, a widescreen display, and is equipped with a range of features that can enhance productivity, streamline communication, and simplify management.

List of Features

Large graphical backlit display (168 x 132)
24 Programmable Feature Keys
Full-duplex speakerphone
Message waiting indicator
8 Personal ring patterns
2-way speakerphone
Headset Port
Embedded Applications (VPN Client, Web browser, Word/Excel/PDF Viewer)
XML browser

Specifications

Model	Avaya 4620SW
Compatibility	Avaya Communication Manager, Avaya IP Office (H.323 version 2 firmware), and other standards-based SIP platforms
Dimensions	8.2 x 10.1 x 6.6 inches
Weight	2.4 pounds
Display	168 x 132 pixel graphical backlit
Speaker	Full-duplex
Headset port	Yes
Power adapter	48VDC local power supply

Using Technologies

H.323 version 2 firmware is compatible with Avaya Communication Manager and Avaya IP Office.
Session Initiation Protocol (SIP) is used for standards-based communication platforms.
XML API is used for developing embedded applications and customization.

Known Issues and Troubleshooting

There have been reports of issues with the speakerphone on the 4620SW. If you experience distortion or poor sound quality, try adjusting the volume or contacting tech support for further assistance.

If your phone is experiencing connectivity issues, make sure it is connected to a network with ample bandwidth and that quality of service (QoS) settings have been configured properly.

Driver Information

The driver for the Avaya 4620SW IP Phone is included with the phone firmware. The latest firmware release is R2.9.2, and this should include the necessary driver availability for proper operation. It is recommended to keep the firmware updated to the latest release to ensure maximum compatibility, stability, and functionality in business operations.

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