The Dell XPS 720 Black TSST TS-H493B Firmware D400 is a firmware update for the DVD+/-RW TS-H493B drive offered by Dell. This update fixes several known issues with the previous firmware versions and improves the drive’s compatibility with various software applications.

Features

• Improves drive’s compatibility with various software applications and operating systems
• Fixes compatibility issue with various optical discs
• Better support for Dual Layer CD media reading
• Improved read and write speed for various discs

Specifications

• Brand: Dell XPS
• Model: TSST TS-H493B Firmware D400
• Dimensions: 5.75 x 6.89 x 1.63 inches
• Weight: 1.65lbs
• Compatibility: Dell XPS 720 Series

Technology Used

The TS-H493B drive uses SATA interface interface for high-speed connectivity to your computer. This drive supports various CD and DVD formats such as CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, and DVD+RW.

Known Issues

The Dell XPS TS-H493B drive doesn’t support any Blu-Ray disc formats or HD-DVD. Furthermore, firmware D400 hasn’t completely resolved the compatibility issues and can reject certain discs. In such cases, the disc should be inspected for scratches and dirt or cleaned properly.

Troubleshooting

If you encounter sudden device failure or are having trouble getting devices attached to your system to function, please remove the drive and install driver again. Make sure it is properly recognized by Windows Disk Management. Access the Drive Tools function by clicking the Disk Utility function located above activity list.. The Windows error messages and the properties of the installed components can often provide insight into the odd behaviors. If possible, consult with the system expert for resolutions
Note: Firmware update should be done carefully and following instructions in the manual thoroughly to avoid damaging the DVD+/-RW TS-H493B drive. Proper precautions should be taken to avoid power outage or any other form of system interruption during firmware installation.

Driver

There is no driver software required if the TS-H493B firmware version D400 is installed since it holds every necessary detail about this external device.